Privacy Policy
Who We Are
Our website address is https://thecraftyalchemist.com/. This site is owned and operated by Martha Jenkins, specializing in handmade products. For privacy-related concerns, you can contact us at mjenking181@gmail.com.
What Personal Data We Collect and Why We Collect It
Orders & Transactions
When customers place an order, we collect necessary personal data such as name, email address, shipping address, billing details, and payment information. This data is required to process and fulfill orders.
Comments & Reviews
If visitors leave comments or reviews, we collect the data provided in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
Media
If users upload images to the website, they should avoid uploading images with embedded location data (EXIF GPS) as visitors can download and extract location data from images.
Contact Forms
If you contact us through a form on our website, we collect your name and email address to respond to inquiries. We retain contact form submissions for a limited period for customer service purposes but do not use the information for marketing without explicit consent.
Cookies
If you leave a comment or add items to your cart, cookies may be saved to remember your preferences. These cookies expire after a certain period.
Analytics
We use analytics tools to understand user behavior on our site. These tools collect anonymized data such as pages visited, time spent on the site, and browser type. You can opt out of analytics tracking by adjusting your browser settings.
Who We Share Your Data With
We do not sell or trade your personal information. However, we share necessary data with trusted third-party service providers, such as payment processors (e.g., PayPal, Stripe) and shipping companies, to fulfill transactions. Please refer to their respective privacy policies for more details.
How Long We Retain Your Data
- Order details are kept for legal and tax purposes for a minimum of 3 years.
- Contact form submissions are retained for 12 months.
- Analytics data is retained for 12 months.
What Rights You Have Over Your Data
If you have an account or have left comments, you can request an exported file of your personal data. You can also request that we erase any personal data we hold about you, excluding data we must retain for administrative, legal, or security purposes.
Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service. If you make a purchase, payment details are securely processed by third-party payment gateways.
How We Protect Your Data
We implement security measures such as encryption and secure access controls to protect your data. Sensitive transaction information is processed through secure servers.
What Data Breach Procedures We Have in Place
In case of a data breach, we will promptly notify affected users and take appropriate steps to secure the data.
What Third Parties We Receive Data From
We may receive shipping or transaction data from payment processors to confirm order details.
Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. Any changes will be reflected on this page with an updated revision date.
For any questions regarding this policy, contact us at mjenkins181@gmail.com.